What kind of personal information we collect
- Personal and contact details such as first name, surname, email, address and phone number
- Your date of birth, gender and age
- Emergency contact information
- Information about your health – only when relevant to the provision of our services to you
- Visit information – including past and future appointments and class attendance dates
- Records of your contact with us
Collection and use of your information
Most personal information is submitted in person through the completion of our enrolment and consent/waiver form.
Personally identifiable information (like names, postal addresses email addresses etc.,) are only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. Personally identifiable information is used to register you in the program of your choice and update you when required of any possible changes to the planned services.
On our enrolment forms we collect health information and other information (age, gender etc) only when relevant to the design of a safe movement/exercise regime and for the purpose of insurance. We also collect emergency contacts as we have a duty of care to you and your family.
In the case of regular contact with you for private sessions we may keep our own records of those sessions to ensure a progressive and relevant program.
Storage of Personal Information
All paper enrolment forms are stored in a locked fire-safe cabinet or scanned and stored electronically protected by encryption technology. Records of private sessions are stored electronically in encrypted folders.
Information about products, services and upcoming events
Our newsletter is issued about once a month and provides short articles on movement, tips to bring more movement into your day and inspiring stories. Our newsletter also provides information about upcoming events and classes taught solely or in part by Jeannette Loram. These events will include those provided by Jeannette Loram and also those by Move More UK (a partnership between Jeannette Loram and Tanya Gribble)* as well as any event where Jeannette Loram may be guest teaching. You will be sent this information if you have voluntarily subscribed to our newsletter via this website or if you have requested to be kept up-to-date on an enrolment form or sign-up sheet at an event. You can unsubscribe at any time either via the newsletter email or by contacting us directly.
*please note: no personal information provided to Jeannette Loram Ltd is ever shared to Move More UK
Distribution of Information
Under no circumstances do we sell any of your personal information. Your personal information is likewise not shared with any third party other than platforms and technologies required to service our business (see third party vendors below) or if we are required by law to share information with governmental agencies in the event of fraud prevention or investigation.
We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:
-the length of time we have an ongoing business relationship with you and provide services to you.
-whether there is a legal or insurance obligation to which we are subject (for example, insurance requirements and certain laws require us to keep records for a certain period of time before we can delete them).
Third Party Vendors
Below details the third parties we share personal data with and why – and links to their Privacy Policies and Security Policies.
Cookies are small text files which are placed on your computer by the websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide analytical information to site owners about use of their site.
We use analytical cookies to collect information about how visitors use our website. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes